Setera Softphone is verified to be compatible with a number of headsets, as listed below.
The headset/Bluetooth dongle firmware shall be kept updated with the latest version released by the vendor.
Jabra Evolve 75 UC*
Jabra PRO 930 UC*
Jabra PRO 9470*
Plantronics Savi 440
Plantronics Savi W720 M
Plantronics Voyager Focus UC B825 M
*Windows only
Sennheiser software includes built-in support for Setera Softphone. Please check Sennheiser epos connect documentation for further instructions and information.
The following functions are supported, as long as the headset itself supports it:
Answer
Hang up
Decline
Hold
Resume
Mute/unmute microphone
Disclaimer
The compatible functions are limited to having only one headset connected and to 2-party calls. With more involved parties, e.g. having one party on hold while speaking to the other, the functionality cannot be guaranteed.